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Shipping & Returns
Shipping: S&S Outdoor Store uses a veriety of shipping methods The most used service is UPS because it provides accurate tracking information. All orders shipped via UPS will have the tracking information via email from S&S Outdoor Stores.
Privacy Policy: Visitors of S&S Outdoor Store are respected very highly and never will any information such as their E-Mail addresses be sent to any other company. We know the feeling of getting a bunch of junk mail, We don't like it ourselves and will not put our customer through the hassle of dealing with it.
Return Policy: We strive to provide our customers 100% customer satisfaction. We will refund all of your money except shipping cost on items returned within 10 days. Items must be returned in new condition and in original package for full refund less shipping charges. Any items returned after 10 days will be for store credit or exchange only. We offer no refunds on special order items, unless the item was defective or damaged when you received it or the order was an error on our part. EXCHANGES, we will be glad to exchange items if you are not satisfied with the item, before exchanging an item please contact us within 10 days for instructions as to where to send the product to, Contact us here.
HOW TO RETURN, If you wish to return merchandise to S&S Outdoor Store then we ask you do the following:
1. Within 10 days Contact us with your request to return or exchange.
2. If returning or exchanging, the product must be in new unused condition in the original package like you received it. If the package looks damaged when it arrives do not accept it.
3. Description as to what was wrong with the items. Example, defective, wrong size, or wrong color. And what your request is, return for a credit or exchange for other items. For a full return the item must be returned within 10 days.
4. For items returned for exchange please include the name and address as to where to send the replacement items. After we receive your Return/Refund request, we will contact you and advise you where to return your merchandise to. On defective merchandise, sometimes the manufacturer requests a direct return to them in which case they will ship you a replacement.
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